Welcome to the Chains of Hope store! 100% of proceeds from our Ukraine-inspired necklace designs are donated to Ukrainian charitable organizations, including UNITED24 (founded by President Zelensky) and Maya's Hope!
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We currently ONLY SHIP to the US mainland since we're based in the US -- however, this is a chance to show that Americans truly care! SIGN UP FOR OUR MAILING LIST to be notified of if/when we open up internationally :)
*FREE SHIPPING ON ALL ORDERS*
Store Policies
Shipping
We ship all of our pieces in bubble mailers and are currently only offering domestic shipping (within the US). We use a number of different shipping carriers, including USPS, UPS, and FedEx to fulfill orders depending on your location. After our ~1-2 day processing period, shipping estimates vary depending on where you are, but as a general rule of thumb you can expect to receive your package anywhere from 2-10 ish days if based in the US. We offer FREE SHIPPING on all orders. If you have any questions, feel free to reach out!
Returns/Refunds
All of our pieces are inspected thoroughly before being shipped; however, there is a chance something might fall through the cracks. If you have any issues with your order, please reach out to us at chainsofhopestore@gmail.com, as we handle these types of issues on a case-by-case basis. Additionally, although we usually do not provide refunds since that takes away from the money donated to Ukraine, we will help you receive a replacement piece in the event of receiving a damaged product.
Communications
You can expect a response from us via email in 24-48 hours' time (please allow for extra time on weekends, holidays, etc).
For full transparency, I'm a current high school student and am doing all of this on my own in addition to school and other commitments, so if there is ever a delay, that's why!
A note to say thank you ~~~
Thank you for your kindness and empathy for the people of Ukraine :)
Let's all come together and do our part for the war effort!